Deleting your data and account

The simplest way, and it takes a few steps once you are signed in:

1. 1Sign in to your account.
2. 2Open your profile picture, then “My account” and “Security”. Direct address: ayrojgar.com/en/account/security
3. 3At the bottom of that page, in the red section, choose “Delete account”.
4. 4Enter your password to confirm. You may give a reason, but it is not required.
5. 5The account is deleted as soon as you confirm, and you are signed out.

If you have forgotten your password, try resetting it first: enter your address at ayrojgar.com/en/forgot-password and a six-digit code is emailed to you.

If that does not work, write to the address below from the email address the account was opened with. We will complete the deletion within 30 days, usually much sooner, and confirm it to you. We may ask you something further to be sure the request is really yours, so that nobody else can delete your account.

When the account goes, these leave our records with it:

• Your name, email address, phone number and profile picture.
• Your password and every signed-in device session.
• Saved businesses, followed businesses and notifications.
• The record of which businesses you said you were interested in.
• Any request you made for capital, and anything you entered as an investor.
• Identity documents such as an NID or passport image. These are deleted 30 days after a decision has been made in any case, whether or not the account remains.

Not everything can be removed, and it is better to say so plainly than to hide it. This is what remains, and why:

• Comments and stories you published may remain without your name, because other people’s replies and discussion are attached to them, and removing one person’s words leaves everyone else’s making no sense. If you would rather they went, delete your own stories and comments before deleting the account.
• The record of editorial decisions, meaning who published or corrected which piece of information, is kept permanently. It is how this site keeps its promise that every number can be traced to a source.
• If you looked for a partner, the record of who saw whose phone number, and when, is kept. A complaint that comes in later is investigated using this record, so it is not deleted.
• Ordinary server records are deleted by themselves within a few days.

Deleting an account cannot be undone. Everything we hold about you can be downloaded as a single file from the same Security page, so you can keep a copy before you delete it.

Deleting your account and downloading your data are both free. Ay-Rojgar never asks anyone for money. If someone asks you for money in our name — to delete an account or for any other reason — it is a fraud; report it to support@ayrojgar.com.

For any request or question about deleting an account or data: