A 15-person team serving one client since 2012 lost 80% of income after AI
A freelancer since 2011 ran a team serving one foreign company from 2012; when AI took over the design, image editing and project work, the business was lost and income fell over 80%.
A 2026 report in The Daily Star features a woman freelancer who has been freelancing since January 2011. From 2012 her team served a foreign company; at one point up to 15 people worked on that company's work. The company also provided office space and laptops for the team, and during Covid, as the company's business grew, the team grew too. The team's work was graphic design, image editing and project management. After AI arrived, that work began to be done by AI. In her words, 'After AI came, our whole business was sold off.' Since losing this large business, her income has fallen by more than 80 percent. In the same report, another Dhaka freelancer with 14 years' experience says the work of their five-member team has fallen by about 25 percent; long-standing direct clients have softened the blow somewhat, and the team is now concentrating more on finding direct clients rather than relying entirely on Upwork and Fiverr. According to the report, simple work such as data entry, image editing and basic content writing is under the most pressure, whereas on Upwork hourly rates for AI-related work are more than 40 percent higher on average.
Lessons
- 1.If a whole team depends on one client, losing that client means losing the business; keep several clients.
- 2.Competing on low price for work AI can do is hard; train the team for complex and AI-related work.
- 3.Long-standing direct client relationships soften the fall when the market turns.
We published this with the person's permission, without revealing who they are.
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