Tk350–400 a delivery, and no compensation when couriers ruin the cake
A home baker selling cakes online said delivery was her hardest problem — Tk350–400 per trip, and some couriers ruined cakes without paying compensation.
A report in The Financial Express featured several women running food businesses from home; they take advance orders on Facebook and Instagram and then make the food, because the products spoil quickly. Shopping to match the size of the orders is a separate hassle, and the hardest step is getting the food delivered properly.
One of them makes and sells cakes at home. Asked what was hardest when she was starting out, she said the hardest thing was finding delivery people who would deliver the cakes carefully and within budget. Baking is expensive anyway; on top of that, Tk 350 to 400 had to be added for each delivery. In her words, this is still the hardest part — some delivery workers have even ruined cakes, yet paid no compensation.
The report says that although delivery services such as Foodpanda and Pathao have taken on home-based entrepreneurs like these, there is still a lack of trust about food reaching the customer properly, and competition is also fierce. Still, she tells newcomers to be patient and keep going; she also says she has had her family's full support.
Lessons
- 1.Price delivery separately or charge it to the buyer — Tk350–400 can eat a small order's profit.
- 2.Use sturdy boxes and a tested, reliable courier, and agree beforehand who pays if a cake is damaged.
- 3.Taking pre-orders and shopping to match cuts ingredient waste.
We published this with the person's permission, without revealing who they are.
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