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Mixed experienceA Bangladeshi freelancer, in a Business Standard report

Twelve days offline, five clients gone, and the whole income base with them

Three regular clients brought in 1,000-1,500 US dollars a month. In the 12-day internet shutdown of July 2024 he lost five clients, and three new enquiries went unanswered.

This freelancer's entire income came from just three regular clients, at 1,000 to 1,500 US dollars a month. During the 12 days of the July 2024 internet shutdown he lost five clients, one of them a permanent client from whom he had earned 1,600 dollars over two months of work. Three new clients approached him in the same period and went elsewhere when he could not reply. He told the newspaper it might take more than a year to find clients of that quality again. Resting a whole income on a handful of relationships was the real fragility. His district, his starting capital and what he earned after the shutdown are not stated.

Lessons

  1. 1.Three clients carrying an entire income can be wiped out in 12 days: the small client count is the exposure
  2. 2.Long-term clients are slow to replace: he expected over a year, which is the true cost of a 12-day outage

Published with the person's permission, without revealing who they are.

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